Woah! Most people don't take the time to read the "terms & conditions".  I like you!  We should hang out.  Well, let's get down to the nitty gritty shall we.

Terms & Conditions

Here's the long and short of it.  All sales are final and we will not accept returns or exchanges.  Be sure to double check your order and make sure that the sizes, colors, and any customization is correct before submitting the order. 

If there are any issues with the quality of the garment (tears, stains, etc) or a mistake with the decoration (wrong artwork, spelling error), we take full responsibility and will replace your items with no questions asked.  All you need to do is drop the item(s) off at our showroom and we are happy to get a replacement piece in process.  

The Not-So "Fine Print"

You are awesome and we sincerely thank you for buying your gear through J.Carroll.  Web sites don't typically give out awards...but if they did...you would definitely be given a huge golden trophy with your name emblazoned across the bronzes plate mounted to a rich mahogany base.  You could place this amazing fictional trophy on the mantle above the fireplace in your equally fictional 10 bedroom, 6 bathroom mansion. While we're at it, you also have a pet monkey named Alfred who wears a little bowtie that polishes the trophy twice a day so that you could see your prefect reflection in it. This trophy does not exist...but if it did...it would totally be yours for the taking.


Privacy Policy

Effective Date:  June 1, 2018

This privacy notice discloses the privacy practices for J.Carroll Corporation and our website; http://www.jcarroll.com This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:

  • What information we collect;
  • With whom it is shared;
  • How it can be corrected;
  • How it is secured;
  • How policy changes will be communicated; and
  • How to address concerns over misuse of personal data.

Information Collection, Use, and Sharing 
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. 

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. 

Your Access to and Control Over Information 
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

Like many site operators, we collect information that your browser sends whenever you visit our site.

Data we collect may include information such as your device type, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. 

Do we share this data? Absolutely not. It is used solely internally, so we can improve our website and its overall user experience. 

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests 
From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Other Provisions as Required by Law
Numerous other provisions and/or practices may be required as a result of laws, international treaties, or industry practices. It is up to you to determine what additional practices must be followed and/or what additional disclosures are required. Please take special notice of the California Online Privacy Protection Act (CalOPPA), which is frequently amended and now includes a disclosure requirement for “Do Not Track” signals.

If you feel that we are not abiding by this privacy policy, or simply have concerns you would like addressed, you should contact us immediately via telephone at 805-595-1000 or via email at info@jcarroll.com